A Malaysian woman confronted bank workers because she allegedly received fake and damaged banknotes from them.
Sources revealed that the bank name is Hong Leong Bank, Salak South branch, Kuala Lumpur. The 30-second video posted on Facebook page Wow 够够力 has gone viral with over 25,000 shares.
In the video, the woman approached the bank counter and demanded to speak with the manager. When asked why, she said: “Just now I came here to withdraw RM40k, 5 notes of the money I received are damaged. How can you hand me this kind of money? What kind of bank is this?”
When taken a closer look, 5 of the RM100 banknotes were in a terrible condition, you can even call it Kiam Chai ( salted vegetable in Hokkien). Apparently, 3 of the notes were torn while another 2 were fake notes patched up with cellophane tape.
Another worker approached the angered customer to defuse the tensed situation by apologizing and offering to change the damaged banknotes for her.
“I’m so sorry, we accidentally gave you the wrong notes. We’ll change for you immediately,” one of the ladies at the counter said.
She replied, “Don’t give me this type of excuses, it is obvious you’re trying to cheat me! What kind of bank is this?”
Have a look at the video and tell us what you think!
See video below
When you withdraw such a large amount of money, it is usually through counter because at the ATMs you can only withdraw maximum up to RM10k. So it could be the bank teller’s fault for not checking if there is any counterfeit money or damaged banknotes. But it is also the withdrawer’s responsibility to check their money before leaving the premises!
So remember to double check the notes you receive regardless if it’s from a bank, ATM, restaurants or anywhere. Make it a habit to always check for counterfeit money, and if you so happen to find damaged banknotes, bring it to any bank they would be able to change the banknote for you provided that the banknote still has value to it.
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